AMA Handbook of Business Letters
Jeffrey L. Seglin, Edward Coleman
Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. Whether it's a formal printed letter or an email, the ability to write effective correspondence is essential for success-no matter what the industry. Containing more than 25 percent new material, "The AMA Handbook of Business Letters" provides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: sales, marketing, and public relations; customer service; human resources; credit and collection; letters to vendors and suppliers; confirmations, requests, and replies; permissions; and many more. In addition, the book provides readers with a refresher course in the letter-writing basics, and helpful appendices listing common mistakes in grammar, word usage, and punctuation. Comprehensive - and now extensively updated - this invaluable resource provides professionals with an adaptable template for every conceivable business correspondence need.
年:
2012
版本:
Fourth Edition
出版商:
AMACOM
語言:
english
頁數:
496
ISBN 10:
0814420125
ISBN 13:
9780814420126
文件:
PDF, 2.11 MB
IPFS:
,
english, 2012